Accepting the non-acceptance of consolation - Torah portion Va'era
Moses assures his people they will be freed from slavery, extracted from Egypt with God's outstretched arm, and brought to the land of their ancestral inheritance. The people balk: וְלֹא שָׁמְעוּ אֶל מֹשֶׁה מִקֹּצֶר רוּחַ וּמֵעֲבֹדָה קָשָׁה "...but they did not listen to Moses, out of shortness of spirit and hard labor." (Ex 6:9) Rashi understands the phrase "they didn't listen to Moses" to mean: לא קבלו תנחומין "They did not accept [his] words of consolation." But is what Moses says really "consolation?" He essentially tells the people that everything is going to be okay. Which pretty much flies in the face of all conventional wisdom about how to offer consolation. When you go to a shiva house, you don't pronounce that everything is going to be okay. Because it's not "okay." Far better to simply be there with the mourner, listen to them. Something more along the lines of what God tells Moses just a few ver...